Technical Advisor

Permanent
Nottingham
Posted 3 months ago

Technical Advisor

Location – Nottingham

Salary – £18,000

 

Our client is looking for a Technical Advisor to join their IT frontline team, You will be responsible for setting up new starters and also diagnosing and resolving technical issues.

 

Duties:

 

·         Diagnose and resolve technical issues keeping customers up to date at all times

·         Report and track faults through our Helpdesk system

·         Escalating IT issues to line manager and working with the 2nd line where necessary

·         Undertaking small to medium-sized IT projects as instructed by line manager

·         Setting up and configuring new laptops and desktops including installing authorised software 

·         Reporting faults and maintaining logs on desktops and laptops

·         Completing internal user hardware moves 

·         Patching of network and phones

·         Ensuring all logs for equipment and users are maintained including licensing

·         Creating purchase requisitions for IT hardware/software

 

Skills / Experience:

 

·         Who we’re looking for We’re searching for a keen problem solver who gets a kick out of helping others and working as part of a highly effective team!

·         A natural capacity to use their initiative, solve problems and fix things 

·         Customer focussed with excellent communication skills 

·         Knowledge of MS office Package and PC hardware

·         Experience of working effectively in a fast-paced office 

·         real eye for detail and dedication to accuracy and record keeping

·         The ability to manage their own workload, prioritising tasks and using time productively

·         A willingness to learn and develop their skills and knowledge

·         Eligibility to work in the UK and everything it takes to successfully complete preemployment screening 

·         Previous experience of in-house systems

 

For more information apply now. LS Trent Recruitment operates as an Employment Agency.

Job Features

Salary£18,000

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